Return & Refund Policy
All Jaysias products are digital crochet patterns delivered as instant PDF downloads. Because the files are delivered immediately and cannot be returned, all sales are final and we are generally unable to offer refunds or exchanges once a purchase is complete.
That said, we want you to be happy with your pattern. If something goes wrong — a corrupt or missing file, a broken download link, or a genuine error in the pattern itself — email us within 14 days of purchase at info@us-jaysias.com and we'll fix it or send a replacement.
We can't offer refunds for buyer's remorse, not having the skills or materials to complete a pattern, or a finished project that didn't turn out as hoped. Each product page lists the skill level and materials — please check these before buying.
This policy does not affect any statutory rights you may have under the consumer laws of your country.
